LiveChat alternatives
By Joris van Huët · each comparison from the vendors' own pricing and help pages, prices dated on the page
The short answer: 3 tools are compared with LiveChat on this site, and the line under each one is the verdict from its comparison: who should pick which, with the figures that decide it on the comparison itself. Read the one that names your job. What LiveChat costs and who it suits is in its entry, and how to use LiveChat walks through one job with it.
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Intercom
Choose Text to sell through chat; choose Intercom to support a product.
Tidio
Choose Text for a small sales team that watches who is browsing and opens the conversation itself; choose Tidio when many people dip into the inbox, or an AI agent should take most repeat questions at a lower price per conversation.
Zendesk
Choose Text when the chat is where the sale happens. Choose Zendesk when chat is one queue among email, phone and a help centre, and every request has to become a routed ticket.
LiveChat (Now Text) vs Zendesk: Chat That Sells or a Ticket Desk
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