Tidio alternatives
By Joris van Huët · each comparison from the vendors' own pricing and help pages, prices dated on the page
The short answer: 6 tools are compared with Tidio on this site, and the line under each one is the verdict from its comparison: who should pick which, with the figures that decide it on the comparison itself. Read the one that names your job. What Tidio costs and who it suits is in its entry, and how to use Tidio walks through one job with it.
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Gorgias
If your shop runs on WooCommerce, Magento or PrestaShop, the choice is already made, because Gorgias's AI Agent works only with Shopify stores (Gorgias compatibility article).
Intercom
For an online shop with five to ten people on support, Tidio keeps the people cheap: its self-serve plans include up to 10 seats and bill by conversation, from $59 a month for 250, while Intercom bills every teammate who answers, from $29 a seat for new customers on monthly billing, plus $0.99 for each Fin AI Agent.
Landbot
If a team of people answers a shop's chat and you want AI to take the repeat questions, Tidio is the help desk for it: Starter is $29 a month on monthly billing for 100 conversations a person replies to, with 10 seats, and the Lyro AI agent is sold beside it from $39 a month for 50 AI conversations (Tidio pricing).
LiveChat
Choose Text for a small sales team that watches who is browsing and opens the conversation itself; choose Tidio when many people dip into the inbox, or an AI agent should take most repeat questions at a lower price per conversation.
Manychat
If a reel brings 1,800 people into your comments in a month, Manychat's Pro plan answers every one of them with a DM for $39 on monthly billing, because it bills people who interact, 2,500 included; Tidio would turn each of those comments into a ticket, and replying to them all would need its $349 Growth tier.
Smartsupp
Consider Smartsupp if one to five people answer a busy shop chat and the AI only has to work on your website: its Plus plan gives three operators unlimited conversations for $35 a month, and the Mira AI agent adds 100 conversations for $20.
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