Zoho CRM alternatives
By Joris van Huët · each comparison from the vendors' own pricing and help pages, prices dated on the page
The short answer: 4 tools are compared with Zoho CRM on this site, and the line under each one is the verdict from its comparison: who should pick which, with the figures that decide it on the comparison itself. Read the one that names your job. What Zoho CRM costs and who it suits is in its entry, and how to use Zoho CRM walks through one job with it.
Disclosure: I may earn a commission through some links on this site. It does not change what this page says.
EngageBay
If you run a small business with a list under 5,000 contacts and want newsletters, a pipeline and a help desk on one login, EngageBay Growth does it for $64.99 a user each month when billed monthly, or $55.24 on a two-year term, per its pricing page.
HubSpot
Choose Zoho if someone on your side will configure it; choose HubSpot if you want marketing, sales and service ready-made on one record.
Pipedrive
For a sales team of three people or fewer that wants automation without a bill, Zoho CRM wins outright: its free edition covers 3 users and includes workflow automation, on the Zoho CRM pricing page, while Pipedrive has no free plan and starts automations on Growth at $39 per seat billed annually, per its pricing page.
Salesforce
Choose Salesforce when the CRM is the first floor of a platform that service, commerce and analytics teams will build on, and someone on the payroll will own that build. Choose Zoho CRM when the rest of the business runs, or could run, on Zoho's other apps.
A senior operator doing the work: campaigns, channels, CRM and AI agents, live from day one.
With Joris van Huët, interim and fractional CMO in Utrecht. From EUR 5,000 a month, monthly cycles, a 30-day exit.